Regional Leader – Southwestern Ontario

Build Your Legacy with FBC in Southwestern Ontario

Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial consulting firms for small businesses. With 12 branches across the country, we support over 15,000 Canadian entrepreneurs and small business owners, including farmers, construction contractors, skilled trades, and self-employed professionals. At FBC, a membership is more than just a single tax filing—it’s a long-term partnership. We work alongside our Members throughout their lives, saving them over 22 million dollars through year-round collaboration on optimal tax strategies and planning, allowing them to focus on what matters most: running their businesses and enriching their communities. 

We are seeking a passionate leader who believes in collaboration, values every voice, and is ready to take on the challenge of expanding our presence in Southwestern Ontario. Join FBC, build a winning team, and make a lasting impact on Canadian farm and small business owners.

Position Overview

As Regional Operations Manager, Southwestern Ontario, you’ll have the opportunity to leverage our history and build a legacy in the region. This role focuses on enhancing client relationships, strengthening business community connections, ensuring service and product delivery excellence, and driving local sales and marketing efforts. Reporting to the Chief Operating Officer, you’ll start with a team of over 20. How you grow from there is up to you!

Please note that this position will report to our London, Ontario branch office. 

Key Responsibilities

Develop and Maintain Strong Member (Client) Relationships

• Build and nurture relationships within the local business community.
• Address Member needs and concerns promptly and effectively.
• Ensure the delivery of high-quality services and products to Members.
• Continuously seek ways to improve service delivery and Member experience.

Drive Business Growth

• Identify and capitalize on new business opportunities.
• In collaboration with the marketing team, strategize and implement plans to drive business growth within Southwestern Ontario.
• Plan and execute local sales and marketing activities.

Lead and Develop Your Team

• Recruit, train, and develop staff to ensure a high-performing team.
• Foster a positive and motivating work environment.

What you Will Bring

Experience

• Leadership with professional services teams, ideally within tax or accounting.
• Proven success in business growth, sales, and marketing.
• Strong relationship-building skills.
• Experience in staff recruitment, development, and performance management.

Knowledge, Skills, and Abilities

• Degree or Diploma in Accounting, Business or a related field.
• Excellent communication and interpersonal skills.

• Proficiency in tax preparation & accounting software, preferably with Taxprep and Xero. iFirm knowledge would be desirable.
• Strong organizational and time management skills.
• Proactive, results-oriented mindset.

Other Requirements

• Ability to on occasion meet with Members, attend events, and participate in leadership meetings.

What We Offer / Why FBC?

At FBC, we’re committed to helping you grow into the best version of yourself—whether that’s mastering your craft or leveling up your career. With competitive pay, solid benefits, and endless opportunities for development, we’re not just focused on the here and now, but on where you’re headed. Integrity is the foundation of everything we do, so you can always count on us to have your back. We respect and value your unique contributions, because we know that when you succeed, we all succeed. We believe that every voice counts and every idea matters, as innovation keeps us building for the future. And when we clear those hurdles, we celebrate as a team—because what’s the point of growth if we can’t enjoy the journey together?

If you are a leader who is ready to build your team, drive growth, and support Canadian small businesses owners, we want to hear from you. Apply today!